In any home, things are likely to go wrong. When you are renting with us, be assured that we are always working on ways to make it simple to report a repair.
We've added a handy 'Report a Repair' page to our website under the 'Tenants' section that allows you to report your repair and send the email directly to our repairs team with just a few clicks. This enables you to be as accurate as you possibly can when communicating the precise issue you are having in your rental property.
There is also a link to our repairs team if you need to send photos to support your repair. We would recommend you use photographs to better expalin the issue so our outside contractors can pin point your problem resulting in a quicker turn around for your repair.
The link below will take you directly to the Report a Repair page.
https://www.montgomerymccleery.com/report-a-repair-tenant-services-londonderry